Abstract
This study describes a training approach to enhance Business Process Management
(BPM) capabilities through heterogeneous and inter-organizational consortia, aiding collaborative
process optimization and automation. Traditional BPM education focuses on methodological and
IT-related skills. However, the complexity and diversity of skills and experiences in inter-organiza
tional settings require innovative training approaches. The research investigates how heterogeneous
groups can enhance the learning experience and how leveraging varied skills and experiences can
promote BPM reuse across organizations. We developed an iterative Design Science Research
(DSR) based training approach, engaging six companies across different sectors and sizes to partic
ipate in a series of trainings. These sessions aimed to build BPM and digitalization competencies
while encouraging the exchange of knowledge and the reuse of BPM artifacts. Preliminary findings
suggest that addressing skill heterogeneity and fostering open collaboration can significantly im
prove inter-organizational BPM efforts.
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Involvierte Akteure
Involvierte Software und Technologien
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